Vacancy Details

  • Vacancy Details

    The details for the selected vacancy are shown below.

  • Vacancy Warranty Administrator (Poole/Bournemouth)
  • This position offers an excellent opportunity for the chance to work in a stimulating and challenging environment whilst also having a real impact on how the team and they themselves develop.


    Your Responsibilities 

    • Ensuring compliance of warranty paperwork presented prior to claim progression;
    • Confirming all submissions reflect the correct data, guaranteeing only accurate and fully justified claims are submitted within strict time limits;
    • Monitoring the dispatch of documentation (electronic and paper-based) from Group sites along with requests from our manufacturers in relation to material returns; and
    • Acting upon claims discrepancies daily to ensure successful and prompt payment.


    To be successful in this role you will have 

    • Previous motor industry experience in a similar position or within an Aftersales environment (preferable), however internal and manufacturer-based training will be provided;
    • Excellent time management skills, prioritising your daily workload to ensure all time sensitive deadlines are met;
    • A meticulous and thorough approach with an attention to detail for accuracy;
    • The ability to build and maintain excellent relationships both internally and externally;
    • A positive attitude to problem solving, to ensure justified claims are fully reimbursed; and
    • Excellent computer skills including the use of MS packages.


    Working Hours

    Monday to Friday, 8.30am to 5.30pm


    The Rewards

    As well as a competitive salary (dependent on skills and experience), we also offer the following benefits:

    • 23 days holiday basic (plus public holidays) increasing with length of service;
    • Opportunity to join the company pension scheme;
    • Discounts on new vehicle, used vehicle, service and parts purchases; and
    • Various perks and discounts with high street and online retailers and services.


    If you think you possess the necessary experience and skills and would like to be part of Hendy Group’s success, please send us your CV with a short letter of introduction.

  • Job Group
  • Latest Application Date 31-Mar-2020
  • Location Poole Renault
  • Salary Per Hour:
  • Competency Framework
  • Job Description View Document

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