Vacancy Details

  • Vacancy Details

    The details for the selected vacancy are shown below.

  • Vacancy Salisbury Land Rover Handover Specialist
  • To be a success in this role you will have:

    • A ‘Customer First’ focus and philosophy;
    • Excellent communication and organisational skills;
    • Computer literacy with accurate administration skills;
    • The ability to demonstrate you are adaptable, with an excellent ability to build rapport and communicate with our customers; and
    • A full driving licence.

    Responsibilities

    • Coordinating the handover process for all new and used vehicles ensuring all paperwork is completed prior to the vehicle being collected;
    • Liaising with customers to confirm their handover appointment and keeping them up to date with the progress of their order;
    • Checking orders and ensuring any accessories are fitted by the Service department ahead of collection;
    • Providing a comprehensive explanation of the car’s features and assisting with the set up of any internal systems if requested;
    • Carrying out follow up calls with customers and responding to any queries once the customer has taken ownership of the vehicle; and
    • Ensuring all customer feedback is captured and reported to the Brand Management Team.

    Working hours

    Land Rover Salisbury: Monday to Friday 8.15am to 6pm, and alternate Saturdays 8.15am to 1pm

    Benefits

    As well as a competitive salary, we also offer other great benefits including:

    • 23 days annual leave, rising with continuous service;
    • Opportunity to join the company pension scheme;
    • Life Assurance; and
    • Discounts on new vehicle, used vehicle, service and parts purchases.

    If you think you possess the necessary skills and have the passion to join our quest for complete customer satisfaction, please send us your CV with a short letter of introduction.

  • Job Group
  • Latest Application Date 30-Nov-2019
  • Location Salisbury Land Rover
  • Salary
  • Competency Framework
  • Job Description

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