Vacancy Details

  • Vacancy Details

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  • Vacancy Service Advisor - MATERNITY COVER (Exeter)
  • Service Advisors are the first point of contact for customers bringing their vehicle in for a service and are responsible for selling labour hours, accurately recording vehicle faults and obtaining authority and payments for repairs.  Applicants must therefore have excellent customer service skills and the ability to work accurately under pressure.

    Service knowledge would be an advantage along with good computer skills, above all, a high level of enthusiasm along with an acute attention to detail needs to be delivered by the applicant to ensure 100% customer satisfaction.  Comprehensive training will be provided to ensure you reach the standards we expect to enable you to progress within the Group.

    To be a success in this role, you will possess

    • Excellent communication skills;
    • An interest in developing your technical mechanical knowledge;
    • Commitment to delivering customer excellence;
    • A good standard of verbal and numerical reasoning;
    • Computer literacy with a keen eye for detail;
    • Previous experience in a target driven role (desirable but not essential); and
    • A full driving licence.

    Applications from those interested in an Apprenticeship/Trainee opportunity​ are also welcome.

    Working hours

    Three days per week, working 8am to 6pm, and 1 in 3 Saturday mornings (8am to 12pm) on a rota.


    As a Service Advisor within the Hendy Group you will receive a competitive salary (dependent on knowledge and experience) as well as enjoying a structured career and the opportunity for personal development and training within our rewarding environment.  We also offer great benefits including:

    • 23 days holiday basic plus public holidays, increasing with length of service;
    • Opportunity to join the company pension scheme;
    • Discounts on new vehicle, used vehicle, service and parts purchases; and
    • Various perks and discounts with high street and online retailers and services.

    If you think you possess the necessary experience and skills and would like to be part of Hendy Group’s success, please send us your CV with a short letter of introduction.

  • Job Group People Departmenr
  • Latest Application Date 29-Feb-2020
  • Location Exeter Car Store
  • Salary
  • Competency Framework
  • Job Description View Document

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