• Production Runner

  • Department:  Facilities
    Location:       London
    Reports To:   Head of Facilities
                                       

    Key Purpose of the Job:
    Assisting all employees with queries and helping to resolve any problems.
    Dispatching and delivering documents both in house and out of house.
    Managing stocks and supplies, arranging orders, dealing with reception.
    Assisting the office manager with the smooth running of our offices.

    Needs to Do:
    Dispatching and collecting items on request both in house and out of house; delivering post, faxes and other items to staff.
    Taking initiative to manage stocks and supplies, arranging orders where necessary; ensuring refreshments, stationary, general office equipment and loos are well stocked.
    Keeping reception, rest areas and offices clean tidy and well presented.
    Reception duties - including dealing with switch board calls, welcoming clients, providing refreshments for meetings and clients, booking meeting rooms, cars and couriers.
    Providing support to producers and managers, assisting producers with documents’ presentation where necessary, including adding images to layout, laminating, binding, scanning, photocopying.
    Dealing with banking and dispatching of post.


    Needs to Know:
    Have good customer service skills.
    Knowledge of Microsoft Word, Excel, Internet and Email.
    Have a professional and friendly phone manner.

    Needs to Be:
    Friendly!
    Enthusiastic.
    Pro-active.
    Use Initiative.
    Enjoy helping people.
    Hard worker.

    Measures of Performance:
    Fast delivery.
    Continuous improvement.
    Ability to arrange and organise pro-actively and using own initiative.



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