Reports To: Tech Support
Key Purpose of the Job:
Assisting the Technology Department in supporting the production staff.
Tech Running is a foot in the door at Double Negative and a chance to move into Technology Support or to train and progress into other areas of the business. To replace those that have moved up, we are always looking for bright, motivated, enthusiastic Tech Runners who have a passion to work within VFX.
Needs to Do:
Workstation Support: directly supporting all employees in the facility, carrying-out workstation moves between rooms, floors and sites smoothly and efficiently.
Peripherals: Managing and fulfilling requests for peripherals such as monitors, keyboards, tablets and other workstation equipment. Storing, sourcing and delivering equipment to and from employees.
Render Wrangling: Supporting the designers as they feed their work through the distributed rendering system.
Image Quality Control: Monitor calibrations, projector calibrations, maintaining viewing environments etc.
Misc: Assisting the Technology Department with their day-to-day tasks.
Needs to Have:
Excellent customer service skills.
Computer literacy, knowledge of how to dismantle and set up a basic workstation.
A professional and friendly phone manner.
Needs to Be:
Confident using initiative.
Enjoy helping people.
Passionate about Film.