• IMS Developer

  • Department: IMS
    Location: Vancouver
    Reports To: IMS Manager
    Contact: jobsvan@dneg.com

    We're looking for smart, driven software professional to join our IMS department, which supports management and production tools.  Support includes various SaaS solutions and CMS systems. Based in our Vancouver office, you will be part of the global IMS team.

    You will contribute to the wider team by tackling clearly defined development and support tasks that arise locally as well as remotely.

    Needs to Do:

    - Provide software support via telephone, email, and remote control and in person.
    - Track issues, tasks, and changes through a ticketing system.
    - Ensure that employees are kept up to date with progress and answer queries related to the supported tools
    - Produce technical and user documentation for the tools that the team supports and/or develops
    - Ensure compliance with global standard in usage and act as the IMS point of contact in Vancouver.
    - Lead in rolling out new solutions and regular updates to the site

    Needs to Have:
    - 2-3+ years of hands-on software support role
    - Excellent knowledge of Ruby and/or Java
    - Hands-on experience in working on scripts and command line applications
    - Working knowledge of MySQL, and PostGres
    - Experience of Linux, OSx operating systems
    - Previous experience supporting CRM/CMS/ERP systems
    - Knowledge of SDLC and/or Agile methodology
    - Previous experience of working in a customer-facing environment.
    - Familiarity with version control (preferably with Git) and ticketing systems

    Needs to Be:
    - A strong communicator – both verbal and written
    - A quick learner - ability to quickly pick up new software languages as needed
    - Able to work autonomously and within a team.
    - Good time management and priority handling.
    - Excellent organizational and housekeeping skills
    - Able to interact confidently with both technical and non-technical staff

     

     

     

     


Please select which details you would like to import from LinkedIn:

  • Contact Details
  • Qualifications
  • Job History