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  • Job title Head of Event Management
  • Job summary

    This is an exciting role for an experienced manager of project-based teams to lead the strategic direction of the event management planning process and delivery at ExCeL. The role will oversee a team of 15 event managers who deliver in excess of 300 events at ExCeL annually. This is a high-profile role charged with the continual improvement of the event management process to ensure client satisfaction and internal cohesiveness.

    The post is critical to the success of events at ExCeL and the successful candidate will:

    1. Drive the development of the event management team, leading and engaged and committed team of highly capable event managers and senior event managers.

    2. Continually review and improve the event management process, ensuring cohesiveness with the commercial and operational teams.

    3. Proactively manage client expectations by developing strong client relationships and responding to internal and external feedback to enhance customer satisfaction.

    4. Prepare and oversee financial management and understanding of the event management impact on ancillary revenue.

    5. Ensure timely and accurate management reporting.

    For further details please refer to the attached job description.

    Want to know more about what it's like to work for ExCeL, read more here:

  • Latest application date
  • Pay details Competitive salary & benefits
  • Department Event Management
  • Appointment type Permanent Employment
  • Job description (unable to download on mobile devices) View Document

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